FAQ
Frequently Asked Questions
Everything you need to know about shipping, the pillow, and how it helps your child sleep.
Shipping and Delivery
When will my order ship?
We process and ship orders within 24 hours on business days, so your LittleBear is on its way fast.
How long will delivery take?
Most orders arrive within 5 to 9 business days after shipping. Here is our full shipping policy.
Do you offer free shipping?
Yes. Free shipping is included on every order, with no minimum spend required.
Will I get tracking information?
Absolutely. As soon as your order ships you will receive an email with a tracking link so you can follow it right to your door.
Do you ship internationally?
Yes, we ship worldwide. See our full shipping policy for details.
About the Pillow and Its Benefits
What does the LittleBear Posture Pillow actually do?
It gently supports your child's head and neck in a natural position that helps keep their airway open, so they can breathe easier and sleep more soundly.
How does it help with snoring and mouth breathing?
When a child's head tilts or their neck bends during sleep, the airway can narrow. By supporting proper alignment, the pillow helps the airway stay open, which many parents find reduces snoring and mouth breathing.
What age is the pillow for?
It is designed for children ages 1 to 18. For babies under 18 months, please check with your pediatrician before use.
How quickly will we notice a difference?
Every child is different. Many parents notice quieter, calmer sleep within the first week or two. Give your child a little time to settle into their new pillow.
Is it comfortable, or is it too firm?
Both supportive and soft. It holds proper alignment while staying cozy, so it feels comfortable from the very first night.
My child moves around a lot at night. Will it still work?
Yes. The gentle contour is designed to help guide your child back toward a healthy sleeping position, even for active sleepers.
What is it made of?
A breathable, supportive core wrapped in a soft, hypoallergenic, machine washable cover that is gentle on sensitive skin.
Care and Sizing
How do I clean it?
The cover is machine washable. Simply remove it, wash on a gentle cycle, and let it air dry. Easy for busy laundry days.
Is there more than one size?
The pillow is made as one thoughtfully engineered size that suits the full age range it is designed for.
Do you sell matching pillowcases?
Yes. We offer soft, breathable pillowcases made to fit the LittleBear Posture Pillow perfectly.
Guarantee and Support
What is your guarantee?
Every pillow comes with a 90 night money back guarantee. Let your child sleep on it, and if it is not right for your family we will make it right. Read the full guarantee details here.
How do returns work?
Just reach out to our team within 90 nights of receiving your pillow and we will guide you through a simple, stress free return. See our full returns policy.
How do I get in touch?
You can reach our support team through our contact page any time. We are real parents too, and we are always happy to help.
Still have a question we did not answer?
Contact us