FAQ

Frequently Asked Questions

Everything you need to know about shipping, the pillow, and how it helps your child sleep.

Shipping and Delivery

When will my order ship?
We process and ship orders within 24 hours on business days, so your LittleBear is on its way fast.
How long will delivery take?
Most orders arrive within 5 to 9 business days after shipping. Here is our full shipping policy.
Will I get tracking information?
Absolutely. As soon as your order ships you will receive an email with a tracking link so you can follow it right to your door.
Do you ship internationally?

About the Pillow and Its Benefits

What does the LittleBear Posture Pillow actually do?
It gently supports your child's head and neck in a natural position that helps keep their airway open, so they can breathe easier and sleep more soundly.
What is it made of?

The outer fabric

  • Air layer knit. A cushion of air built into the weave, so it stays soft without holding heat.
  • Lenzing Tencel, bird's-eye weave. Austrian botanic fibre from sustainably sourced wood pulp. Smoother than cotton and it carries moisture away from the skin.
  • 3D mesh. Open spacer fabric that lets air travel through the pillow, not around it.

Inside the pillow

  • TPE tubing. A soft honeycomb that gives the contour its spring, with air moving straight through.
  • Invista antibacterial cotton. Branded fill from one of the largest fibre manufacturers in the world.
  • Pearl cotton. Fine fibre pearls packed around the contour so the surface stays even.
How does it help with snoring and mouth breathing?
When a child's head tilts or their neck bends during sleep, the airway can narrow. By supporting proper alignment, the pillow helps the airway stay open, which many parents find reduces snoring and mouth breathing.
What age is the pillow for?
It is designed for children ages 1 to 18. For babies under 18 months, please check with your pediatrician before use.
How quickly will we notice a difference?
Every child is different. Many parents notice quieter, calmer sleep within the first week or two. Give your child a little time to settle into their new pillow.
Is it comfortable, or is it too firm?
Both supportive and soft. It holds proper alignment while staying cozy, so it feels comfortable from the very first night.
My child moves around a lot at night. Will it still work?
Yes. The gentle contour is designed to help guide your child back toward a healthy sleeping position, even for active sleepers.

Care and Sizing

How do I clean it?
Spot clean with a damp cloth and a little mild soap, then let it air dry fully before it goes back on the bed. A LittleBear pillowcase takes the daily wear and goes in the wash as often as your sheets do.
Is there more than one size?
The pillow is made as one thoughtfully engineered size that suits the full age range it is designed for.
What if my child is between sizes?
Size up. The age bands meet at 3 and at 8, so if your child sits right on the line, take the larger one. The same goes if your child is bigger than most children their age: go up a size. There is room to grow into the larger one, and a size they have already outgrown stops doing its job.
Do normal pillowcases fit it?

Yes. A standard US pillowcase fits every size, so there is nothing special to buy. It goes in the same way an ordinary pillow does, short side first.

  • Ages 1 to 3: pillow is 18.9 x 11.4 in (48 x 29 cm)
  • Ages 3 to 8: pillow is 19.7 x 11.8 in (50 x 30 cm)
  • Ages 8 to 18: pillow is 20.9 x 12.6 in (53 x 32 cm)

A standard pillowcase is 20 x 26 in (51 x 66 cm), so all three slide in with room to spare. A queen case at 20 x 30 in (51 x 76 cm) works too, just with more slack.

The one to avoid is a toddler pillowcase at 13 x 18 in (33 x 46 cm). Even the smallest size is 18.9 in long, so it will not go in. Reach for a standard case instead.

If you would rather have a snug fit than a roomy one, the LittleBear pillowcases are cut for these exact dimensions.

Do you sell matching pillowcases?
Yes. We offer soft, breathable pillowcases made to fit the LittleBear Posture Pillow perfectly.

Guarantee and Support

What is your guarantee?
Every pillow comes with a 90 night money back guarantee. Let your child sleep on it, and if it is not right for your family we will make it right. Read the full guarantee details here.
How do returns work?
Just reach out to our team within 90 nights of receiving your pillow and we will guide you through a simple, stress free return. See our full returns policy.
How do I get in touch?
You can reach our support team through our contact page any time. We are real parents too, and we are always happy to help.

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